Privacy Policy
Last updated: January 2025
1. Introduction
Aditya Birla Foreclosure Support ("we", "our", "the platform") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide through our website at adityabirlaforeclosure.in.
2. Information We Collect
When you submit an enquiry form on our platform, we may collect the following information:
- Full name
- Email ID
- Contact number (mobile/phone)
- Loan type
- City and state
- Message or enquiry details
- Date and time of form submission
- Source of enquiry (home form, popup form, contact form)
3. What We Do NOT Collect
We do NOT collect or request any of the following:
- OTP (One-Time Password)
- Net banking username or password
- Debit/credit card number or card PIN
- UPI PIN or net banking login credentials
- Aadhaar card number or PAN card number uploads
- Bank account details or IFSC codes
4. How We Use Your Information
The information you provide is used to:
- Contact you in response to your loan foreclosure enquiry
- Provide guidance and support for your loan closure or pre-closure request
- Improve our platform and support services
- Respond to your questions and messages
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard security practices including encrypted storage and secure connections (HTTPS).
6. Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your information is used solely for providing foreclosure support and enquiry assistance as described in this policy.
7. Data Retention
We retain your enquiry data for a reasonable period to provide support services. If you wish to have your data removed from our records, please contact us at the email provided on our Contact Us page.
8. User Data Removal Request
You have the right to request deletion of your personal data from our system. To submit a data removal request, please contact us via email with the subject line "Data Removal Request" and provide your name and contact number used during form submission.
9. Cookies
Our website may use minimal session-level cookies for functional purposes such as tracking whether a popup form has been shown in the current browsing session. No personal data is stored in cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Continued use of the website constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please visit our Contact Us page or reach out via the details provided on the website.